This service is for Season Ticket Holders who share their Season Tickets. This set of online tools lets you manage your partners, assign games and Season Tickets, find new partners, hold an online draft, and track how your Season Tickets are used.
We make it easy to share Season Tickets.
Ticket Group: A Ticket Group is a group of partners who share Season Tickets. When starting to use this service to manage your partners and Season Tickets, the first thing you will do is create a Ticket Group. You can belong to more than one Ticket Group.
Ticket Location: A Ticket Location is the actual location of your Season Tickets. A Ticket Group has one or more Ticket Locations. When entering your Ticket Location, you will enter your account number, ticket category and section, seat and row for your Season Tickets.
Listing: A Listing is your opportunity to offer a partnership in your Season Tickets. A Listing is tied to a single Ticket Location. You must add a Ticket Location before you can create a Listing! You can explain the terms of the partnership you are offering and your Listing will be available to potential partners to find on this website. If someone is interested in your Listing, they can ask you a question and make you an offer.
Yes, potential partners can ask questions by clicking on the QUESTIONS button on your listing. To ask a question, a potential partner must sign up with a valid email address and be logged in. No contact information may not be included in questions and answers.
This service helps Season Ticket Holders quickly build a custom listing for their Season Tickets. Listings are promoted on this website and potential partners / Season Ticket buyers can search through listings and contact you if they are interested. If interested, a potential partner will send you an offer from your listing. For each offer you receive, you can accept, reject or counter.
You may also promote your listing yourself! Our tools help you send out an email to your contacts alerting them to your listing and you can quickly broadcast your listing on Facebook, LinkedIn, Google+, and Twitter.
Payment for Season Tickets is handled between the buyer and the seller. You can use this service to create an online agreement which will contain how and by when the buyer will pay the seller. The buyer selects the payment method on the Offer Page and the Season Ticket Holder must agree for the offer to continue. The actual payment is not handled by this service. Buyer and Season Ticket Holder must agree how and by when payment will take place.
All Listings are verified by the Pittsburgh Penguins before they can show up in searches. Typically Listings are verified in the same day, but it may take longer if you create your listing at night or over a weekend. Verifying listings is an important part of this service -- potential partners will know that they are dealing with a "Verified Listing".
If your listing has not been verified and it has been more than two days, go to the Control Panel for your listing and find the Verified field. Then click on the REQUEST LISTING REVIEW link. On the next page you can add a note and then click the review button to request that your listing be reviewed and verified.
Once you enter your Season Tickets, you will be able to add as many partners as you like and you can easily assign games/Season Tickets to you and your partners. Your partners can view their assigned games and Season Ticket on this service as well.
Change the price and Season Tickets listed for sale from the TICKET NAVIGATOR under the MANAGE TICKETS tab. Season Tickets that you wish to sell must have the status set to LIST FOR SALE.
After making the changes, go to the control panel for your Listing and the games available and price range will be updated automatically.
The Pittsburgh Penguins set the minimum number of games you can sell. The minimum can vary depending on your plan but it will show up on your Listing Control panel. You will not be able to offer or sell less games than your minimum. This service is designed to help form partnerships and not for selling individual games or a small number of games. Hopefully you find a "partner" for this season and beyond...
All agreements made through this service are between the buyer and the seller. If a Buyer does not complete his part of an agreement by not paying, then the Season Ticket Holder does not deliver the tickets. Buyers have to pay a service fee to enter into an agreement.
You will be able to send out an email to friends, family, and colleagues letting them know about your listing. Also, you can easily share your listing on Facebook, LinkedIn, Google+ and Twitter by simply going to the Listing page and clicking on the social media icons.
Go to the TICKET NAVIGATOR under the MANAGE TICKETS tab. In the left column you can filter the tickets shown on the screen (by date and/or partner for example) and at the bottom of the left column there are buttons to download the data into EXCEL or iCal format.
Our Online Draft is a simple way to determine which partner gets which games and Season Tickets. Instead of meeting to pick games or having a conference call, use our Online Draft. The Administrator for the Season Tickets will set the draft order, draft type, and draft start date and time, and all the partners can enter their personal draft settings before the draft starts.
Partners can decide to attend or not attend the draft (if they don't attend, we use the auto-draft feature). Once all the games and Season Tickets have been selected, the results are there for everyone to see. Simple!
No, the Online Draft is optional. This service can still be helpful! If you have an in-person draft, you can use this service to keep track of who gets which games/Season Tickets. It is very easy to assign games to partners and after your draft, everyone has the results. No need to record or re-write the draft picks!
Yes, if you do not want to attend the draft, or if you are late, the auto-draft feature will make selections for you based on your game rankings. If you are using auto-draft, be sure to pre-rank your games. You can also allow your Group Administrator to make picks for you.
Administrators can follow the instructions to set FULLY customizable draft order. We ask you how many picks each person gets, then help you build a draft order. The Group Administrator can set the owner and number of Season Tickets for EACH PICK. The Draft Order can be customized to EXACTLY fit the needs of your group.
All of our drafts are untimed. The Group Administrator sets the time and date for the start of the draft but still must press a button to actually start the draft. You may begin late, early or whenever you want.
For picks during the draft, we keep track of how long the current picker has taken to make their selection, but, unless you have AutoDraft set to ON, we will not make a selection for you regardless of how long you take. The Group Administrator has the ability to make selections for partners so your Group and Group Administrator can decide if you want to pick for someone to keep the draft moving.
A partner cannot give up their picks. They can allow an Administrator to pick for them. Partners can also AutoDraft and the system will pick for them based on their list of ranked games. It is important that all partners spend some time ranking their games before the Draft!
The key is dividing your draft into rounds.
If you have a total of 81 picks in your draft (one for each game) you could have a draft with 9 rounds of 9 picks each.
In each round, two partners would get one pick and one partner would get 7 picks.
After the end of 9 rounds, the two partners would have their 9 games and the other partner would have 9 x 7 which is 63 games.
The only remaining issue would be the order in which people get to pick. You could put names in a hat (one name for the two partners and 7 names for the majority partner). The order you draw the names would be your initial draft order. You can enter that pattern on our draft order page and it will repeat the patter for all 9 rounds.
Any combination of ownership percentages can be supported in this system by dividing the draft into rounds and assigning the number of picks per round based on the ownership percentages.
The Group Administrator needs to change the status of all Season Tickets in the draft to DRAFT. This is done on the Ticket Navigator. You can use the CHANGE ALL menu in the upper right corner of that page to change the status of several Season Tickets at the same time.
No, if you have set AutoDraft ON and you have ranked your games, the system will pick for you when it is your turn. Make sure you have ranked your games!
Alternatively, you could leave AutoDraft set to OFF and have your Group Administrator select your Season Tickets when it is your turn. Group Administrators have the ability to make picks for partners.
Yes, this setting is under the PARTNERS tab. Group Administrators can click on ALL PARTNERS under the PARTNERS tab. Check the settings that says VIEW OTHER PARTNERS for any partner than should be allowed to see the names of the other partners. Once you have saved these settings, the names of the other draft participants will show up the next time the partner loads the Live Draft.
Yes, you can certainly do this now but the way we do it is different and should be much easier for you.
For every pick you can determine how many tickets a partner gets to take. For one pick a partner could get 4 tickets and for another pick that partner gets 2 tickets.
All you need to do is change the status for all of the tickets to DRAFT and then set your draft order accordingly. In other words, set the order and then set how my tickets each pick gets to select.
At the Live Draft, each partner will see how many tickets they get to pick at each particular turn. If a turn is two tickets, the system will only let them select two tickets. If the turn is for 4 tickets, then the system only allows for 4 tickets to be selected.
Also new this year is the ability for the Group Administrator, you, to pause the draft and undo picks as well as make picks for a partner.
No, we keep track of the amount of time a partner takes to pick but we leave enforcement up to your Season Ticket Group. You group decides how long people should have to make their picks and the Group Administrator has the ability to pick for a partner if they take too long.
You can change the price of all tickets from the TICKET NAVIGATOR under the MANAGE TICKETS tab.
Choose the SELECT ALL menu in the upper right corner of the page to enter prices for all of your tickets.
Prices will show up on the Live Draft page.
Sure. The Group Administrator can change the ownership of tickets before or after the draft.
If partners make trades or exchanges or whatever, the Group Administrator can edit the Season Ticket ownership details accordingly.
The Draft Log is available after your draft has been completed so there will be a record of how Season Tickets were assigned during the draft.
Listings are entered and maintained by Season Ticket Holders. Click on the blue SEARCH LISTINGS button at the top of the page and use the List Search or the Map search to browse through listings. Click on listings that interest you for more details. You can then ask a question or make an offer.
No! This service is provided completely free to Season Ticket Holders. You may create an account, create a listing to find partners, and use this service to hold an online draft and manage your partners and Season Tickets AT NO COST to you.
To make an offer, go to the listing page and click on the MAKE OFFER button. Once you make an offer, the Season Ticket Holder will be notified and will be able to review your offer. A Season Ticket Holder can Accept, Counter, Reject or do nothing with your offer. If a Season Ticket Holder Accepts, your offer becomes a tentative Agreement and the Season Ticket Holder will create a Final Agreement for your review. Once you accept the Final Agreement, then you have a completed agreement.
Yes, you may ask the Season Ticket Holder a question from their Listing by clicking on the ASK A QUESTION button. No contact information may be included in questions and answers. Once you complete an agreement, contact information will be released to you and the Season Ticket Holder and you can communicate directly and continue using this service.
Once a Season Ticket Holder accepts your offer, he/she will prepare a final agreement that includes how you will get your Season Tickets. The Season Ticket Holder will deliver the Season Tickets to you by using electronic ticket forwarding. You will have the opportunity to accept and counter the delivery method and timing. The transfer of the Season Tickets is between the Buyer and the Season Ticket Holder -- this service is not connected to any ticket delivery systems.
In your offer, you will let the Season Ticket Holder know how you will pay for the Season Tickets by selecting a payment option on the Offer Page. The transfer of money for Season Tickets is between the Buyer and the Season Ticket Holder. Buyer and Season Ticket Holder must agree how and by when payment will take place.
If you choose the Payment Option, Certified Check, you will deliver a Certified Check to the Season Ticket Holder to pay for the Season Tickets you purchase in the Agreement. Typically the Certified Check is delivery by a form of registered mail that can tracked.
With the payment option, PayPal, the Buyer will use the third party payment system, PayPal, to pay the Season Ticket Holder for the Season Tickets in the agreement. PayPal is a service that enables you to pay, send money, and accept payments.
We deliver email notification of all offers made in this service. You must have a valid email address to sign up for this service. We can deliver notification, but we cannot guarantee that Season Ticket Holders will check their email, nor can we make anyone reply to an offer.
Once you accept the Final Agreement from the Season Ticket Holder both parties will receive confirmation emails containing contact information and you will be added to the Season Ticket Holder's Ticket Group. You will now be a "Partner" and will be able to communicate directly with the Season Ticket Holder going forward and continue to communicate via this system.
There are no "rights" conveyed to new partners using this service.
What you agree to is completely between you, the new partner, and the Season Ticket Holder.
You may definitely ask about availability of post season tickets or anything else before you make an offer. Also refer to the listing notes for more details.
Again, your agreement is entirely between you and the Season Ticket Holder.
Just click on the link in the upper right corner of the page that says "Sign Up".
You need just your name and a valid email address to create your account.
We will send you an email to verify your email address.
Yes, login and then click on your name in the upper right corner of any page to change your name, email address, and password. Please note that you cannot change your email address to an email address that is already in our system.
Yes, administrators can remove partners whenever they like. The administrator should decide what to do with any Season Tickets assigned to a partner before removing the partner. Click on the PARTNERS tab and then click on the gear icon next to the partner you wish to remove. You can then click the Remove Partner button.
We use email addresses as each person's unique "key" or identifier to use this system. Since this is personal information, you cannot change someone's email address for them. If a person has not yet verified their email address then you can change both their name and email address. If they have verified their email address, then you cannot make any changes to their personal information.
However, they can change their own email address. If a partner wants to change their email address, have them log-in with the email address they wish to change, and then click their name in the upper right corner to change their email address to whatever they choose.
Yes, from the Ticket Navigator, look in the left column, select your name (or any name) under PARTNER, then click the blue FILTER button at the top of the left column. The dollar total will be at the bottom of the list of Season Tickets.
From the Ticket Navigator (under the MANAGE TICKETS tab), the Group Administrator can click on a price for any ticket to enter or edit. You can change all Season Tickets on the screen at once by selecting CHANGE ALL PRICES from the menu in the upper right corner of the page.